About Shannon
I help experts and organizations uncover the invisible expertise that gets left out of training, courses, and knowledge transfer so learning sticks, performance improves, and results become repeatable.

My Work
For more than a decade, I have worked at the intersection of learning design, expertise, and performance — helping specialists, educators, and organizations turn what they know into knowledge others can actually use.
My work centers on what I call Expertise Translation™: surfacing the intuitions, judgments, and decisions that experts make automatically, and rebuilding them into training, courses, and knowledge transfer that create repeatable results.
Whether you’re building a course, improving a training program, capturing institutional knowledge, or trying to help more people get results, I’d love to help you uncover what’s being left out.